GUARANTEED PROFIT PERFORMANCE CONSULTING, LLC
Call Us About Performance Improvement Solutions
THE PERFORMANCE ALIGNMENT EQUATION:
Goal Alignment + Process Alignment + Task Alignment = ROI
What We Do
Do you actually know what your business needs to promote continuous success? Analyzing the performance of your business in a systemic and systematic approach will indeed determine when and how to use your business resources. Conducting a performance analysis discloses relevant drivers and/or barriers of performance enhancement, along with proposing a solution system for aligning your business goals, processes and tasks based on our analytical findings and not on current business operations.
Performance Analysis
GPPC conducts performance and gap analyses to determine the difference in the company’s current performance versus the company’s desired performance.
Job Aids
Job Aids are vital tools. Clearly outlined, step-by-step job aids are a saving grace when an employee who plays an integral role is unavailable. Process guides, process maps, flow charts, standard operating procedural manuals, and other job aids ensure the efficiency and effectiveness of business operations. Job aids also curtail training costs as well. A temporary employee, for example, will easily step into the shoes of a vital position and keep the shop running smoothly while using self-guided job aids.
Training and Development
Simply put, staff development is a necessity for business success. We design effective knowledge-based (KB), knowledge management systems (KMS), and learning management systems (LMS), providing staff with current and accurate information, best practices, and linkage to business expertise. Effective training enhances employee skills, but training is NOT always the most cost-effective method for staff development. We assess both instructional and non-instructional interventions to determine the best way to meet your business needs. We design money-making computer-based training (CBT) programs, electronic learning modules and other self-guided information-sharing tools to enhance performance and to promote knowledge retention. Let’s face it, some turnover does occur. Preserving knowledge guarantees that business knowledge stays with your business and does not walk out the door with a former employee.
Maximizing Profits
Whether you want to forecast your return on investment (ROI) or want to decipher whether implemented performance interventions indeed drive profit increases, GPPC provides ROI research that reveals insight on business improvement needs.
Customer Relations / Quality Assessment
We provide virtual teleservices and align customer relational goals, processes, and procedures to enhance performance through effective customer relationship management (CRM) systems.